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FAQ's


Where do you operate your services?

Our goal is to take you to unique locations usually in mountain ranges, we also have great holiday options across UK and Europe.

We also have more exciting locations coming soon! Let us know where you would like to go or let us choose for you.
 

What types of holidays do you offer?

We offer unique locations with beautiful surroundings and mountain holidays in the snow, even if you're not a skier or snowboarder there is still plenty of other excursions, spas and local culture to enjoy. We have more unique types of holidays packed with culture, activities and breathtaking views for all the family and friends.
 

How can I make a booking?

Send us an email with your requirements and our team will design you a bespoke holiday. We will give you a call and go over then finer details, once you're happy we will process your booking and you will receive confirmation via email with full details of your bespoke holiday. 

Are your ski holidays suitable for all ages and levels?

Yes, we will recommend the best spots for all ages, with English speaking instructors also guides to take you to world class off piste.

Do you offer flights included in your packages?
No, we do not have an ATOL license so we do not include flights, but we can recommend affiliated airlines and airports suitable for your trip.

 

What types of accommodation do you offer?

Most types of accommodation including luxury hotels, chalets, lodges, homes, cottages and apartments.
 

What is there to do in your destinations?

There are loads of excursions from husky sledding to local beer tastings. We look for places that have incredible culture and plenty to keep you occupied.

How many people can I book in my group?

Different accommodations restrict numbers, we advise what numbers are most comfortable for your chosen accommodation but generally we tend not to book numbers over 16. For larger groups we can find other ways to accommodate you but we wouldn't be able to offer the luxury bespoke service we aim for.
 

Can I book accommodation only?

Yes you can and we will recommend the best place for you with our expertise and knowledge of the locations.

 

Can I take my own sporting equipment?

Yes please inform us of all luggage you're taking so we can coordinate the correct transfers for you.
 

Can I bring pets?
Depending on the owners rules of the accommodation your have booked.

 

Is there child care available?

Yes we can provide care for all ages and cots can be provided.

Do you offer travel insurance?

Yes, we offer travel insurance brought to you by Holiday Extras.
We also have in place our own Travel liability insurance.

What are you doing to ensure health & safety related to Covid-19?

We are regularly checking the latest government advice and contacting our suppliers for their protocols for travel, accommodation and other activities. For specific advice on your booking we will give further details.


 

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